Legal

Privacy Policy

Effective March 2026 Version 1.0 Casper Agents
Contents

Who we are

Casper Agents is an AI and automation consultancy brand helping mid-size companies in traditional sectors build operational infrastructure that scales.

For the purposes of data protection law, Casper Agents acts as the data controller for personal data collected through this website and the Casper Exchange portal. Questions about this policy can be directed to contact@casperagents.com.

What we collect

We collect only what is necessary to operate our services. We do not sell data, run advertising, or track users across other websites.

DataSourcePurpose
IP addressAutomatic — all visitsSecurity, access logging
Browser & device infoAutomatic — all visitsCompatibility, analytics
Access timestampsAutomatic — Exchange portalSecurity audit trail
Analytics dataGoogle Analytics — with consentUnderstanding site usage
Name & emailProvided by youClient communication
Business informationProvided by youProject scoping and delivery

Why we collect it

We process personal data on the following legal bases under GDPR and applicable Serbian data protection law.

Legal basisWhen it applies
Legitimate interestAccess logging, IP recording, and security monitoring of the Exchange portal
ConsentGoogle Analytics — only activated after you accept cookies
Contract performanceProcessing contact and business information to deliver consulting services

Casper Exchange

Casper Exchange is a private document portal at casperagents.com/exchange, used to share confidential materials with named clients. Access is by invitation only, protected by a unique password per client room.

What is logged when you access Exchange: the time and date of access, your IP address, your browser and device information, and which files you opened. This log is accessible only to Casper Agents and is used solely for security and engagement purposes.

By accessing a password-protected room, you acknowledge that your access activity is logged as described above. Files shared through Exchange are confidential and intended solely for the named recipient. They may not be redistributed without written permission from Casper Agents.

Cookies & analytics

This website uses cookies in two ways.

Cookie typePurposeConsent required
Session cookieKeeps you authenticated in the Exchange portal. Strictly necessary — no tracking.No
Google AnalyticsTracks page visits, session duration, and traffic sources to help us improve the site.Yes

Google Analytics is only loaded after you accept cookies via the consent banner. If you decline, no analytics data is collected. You can change your preference at any time using the cookie settings link in the page footer.

Analytics data is processed by Google LLC and may be transferred outside the EU. For more information see Google's Privacy Policy.

How long we keep it

Data typeRetention period
Exchange access logs12 months from the date of access
Analytics data14 months (Google Analytics default)
Client contact informationDuration of the business relationship + 3 years
Project and business dataAs agreed in the relevant engagement contract
Website enquiries24 months from last contact

After the retention period expires, data is deleted or anonymised. You may request earlier deletion — see Your Rights below.

Who we share it with

We do not sell, rent, or trade personal data. We do not share data with advertisers or data brokers.

We use third-party providers for web hosting, file storage and website analytics. These providers act as data processors under our instruction and are contractually bound to protect your data. We may disclose data if required by law or court order.

Your rights

Under GDPR and Serbian data protection law, you have the following rights. Contact us at contact@casperagents.com — we will respond within 30 days.

Access
Request a copy of the personal data we hold about you
Rectification
Ask us to correct inaccurate or incomplete data
Erasure
Request deletion of your data where no legitimate basis for retention exists
Restriction
Ask us to limit processing while a complaint is pending
Portability
Receive your data in a structured, machine-readable format
Objection
Object to processing based on legitimate interest

This policy was last updated in March 2026. We will notify active Exchange users of any material changes.