Legal · Privacy
Privacy Policy
We collect the information needed to speak with you, operate the site and run the business. This page explains what that means in practice.
Scope
This policy explains how Casper handles personal information when you visit this website, contact us, apply to work with us or book a meeting.
Client projects are governed by the privacy, confidentiality and data-processing terms agreed for that engagement. Those terms can be more specific than this website policy.
Information we collect
We may receive information you choose to provide, including your name, work email, company, role, message, CV or other material you send to us.
When you book a meeting, the booking service may collect scheduling details and information you enter into the booking form. Our website infrastructure may also create basic technical logs such as IP address, browser type, device information, pages requested and timestamps for security and reliability.
How we use information
- Respond to enquiries and arrange meetings.
- Assess whether Casper can help with an operating problem or project.
- Review job applications and open applications.
- Operate, protect and improve the website.
- Maintain business records and meet legal or regulatory obligations where they apply.
Legal bases
Where data-protection law requires a legal basis, we rely on the basis appropriate to the situation. This can include your consent, steps taken at your request before entering a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests in running and protecting our business. You can withdraw consent where consent is the basis for processing.
Service providers and sharing
We use service providers to operate parts of the website and our business. These can include hosting and infrastructure providers, email services, scheduling tools and other systems needed to communicate with you or deliver the site.
Our meeting booking link uses Google Calendar. When you follow that link, Google processes information under its own terms and privacy practices.
We do not sell your personal information. We may disclose information when required by law, to protect our rights or systems, or as part of a legitimate corporate transaction subject to appropriate safeguards.
International processing
Some service providers may process information in countries other than the one where you live. Where applicable law requires safeguards for international transfers, we use the mechanisms available for the relevant service and processing relationship.
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, for legitimate business records, or to meet legal obligations. Retention periods vary depending on the type of information and the relationship involved.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information, request portability, or withdraw consent. You may also have the right to complain to the data-protection authority responsible for your location.
To make a request, email contact@casperagents.com. We may need to verify your identity before completing a request.
Security
We use reasonable technical and organisational measures appropriate to the systems and information involved. No website, network or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.
Changes to this policy
We may update this policy as the website, our services or legal requirements change. The date at the top of the page shows when this version was last updated.